Returns and Exchanges

We appreciate your business and strive to provide you with the best shopping experience. However, please note that we do not offer returns or exchanges on any of our products purchased through our website.

As a customer-focused company, that manufacture all our products with a small team of highly skilled craftspeople, we ensure that all products undergo thorough quality checks before being shipped to you. We stand behind the quality of our products and aim for complete customer (and animal) satisfaction.

Therefore we encourage you to carefully review your order before finalising your purchase. If you have any questions or concerns about a product please don’t hesitate to contact us for assistance prior to placing your order.

Thank you for your understanding and continue su[port to our small family run business. We look forward to serving you and providing you with exceptional products and services!